Welcome to PlankPulse (hereinafter referred to as “We” or “Us”). By accessing or using this website, you agree to the following terms and conditions.
🛒 I. One-Time Purchase Policy
PlankPulse operates under a standard e-commerce model; all products are offered as:
✔ One-Time Purchases
All furniture products involve a single, one-time transaction.
There are no automatic renewals or subscription services involved.
The purchase process is considered complete immediately upon placing an order.
💳 Payment Information
We accept credit cards, debit cards, and third-party payment platforms.
Orders enter the processing pipeline immediately upon successful payment.
We reserve the right to cancel transactions in the event of abnormal orders.
📦 Order Confirmation
An order confirmation email will be sent to the email address you provided.
If you do not receive a confirmation email, please check your spam folder or contact customer service.
🧾 II. Order and Purchase Terms
All orders are subject to the records generated by our system.
Product prices displayed on the checkout page are considered the final prices.
We reserve the right to refuse or cancel abnormal orders (e.g., due to fraud risks or inventory errors).
If an order is cancelled, any amounts already paid will be refunded via the original payment method.
🪑 III. Product Information
Product images may exhibit slight color variations due to lighting conditions and display device settings.
Dimensional discrepancies within ±1–3 cm are considered within the normal range.
The actual structure and functionality of the product shall prevail over visual representations.
Some products may require simple assembly.
🚚 IV. Shipping and Delivery
Order Processing Time: 1–3 business days.
Large furniture items may be delivered in separate shipments or via specialized freight services.
Deliveries may experience delays during holidays or peak seasons.
🔁 V. Return and Exchange Policy
We accept eligible requests for returns and exchanges.
Products must be kept in their original packaging and show no signs of significant use.
Customized items or products marked with special conditions may not be eligible for return or exchange.
In the event of quality issues, we will provide support for returns or exchanges.
⚠️ VI. User Conduct Guidelines
When using this website, users must not:
Engage in any unlawful activities.
Place malicious orders or attempt fraudulent transactions.
Interfere with the normal operation of the website.
Copy or misappropriate the website’s content or design.
🔐 VII. Intellectual Property
All content on this website (including images, text, designs, and logos) is the exclusive property of PlankPulse.
Unauthorized copying, reproduction, or commercial use of this content is strictly prohibited.
🔄 VIII. Updates to Terms
We may update these terms and conditions at any time. Continued use of the website following such updates constitutes your agreement to the latest version of these terms.